A small update on my EVE Online happenings.
As I said at the end of my last post, I submitted a petition to try and get my ship back. As expected, not much has happened on the reimbursement side of things. CCP doesn’t seem to be communicating with the GMs or vice versa. While CCP say that they know that it is a problem with the audio (turning off audio seems to fix it), the GMs are insisting that the problem lies with something on the player’s computer or an ISP problem.
It’s not clear whether CCP will change the reimbursement policy for this problem. Players have been asking on the forums but have yet to get a reply from a member of staff at CCP. It seems that the first few people to file petitions got their ships reimbursed but recently they’ve stopped reimbursing (and started blaming the ship losses on the players from the sounds of it).
Anyone else had a similar problem? I.e. Being denied a ship reimbursement even though it’s blatantly a problem with EVE Online.